The Influence of Critical Factors on E-Learning Satisfaction
Abstract
E-learning as a part of blended learning has advantages compared to traditional learning, and many educational institutions are therefore adopting E-learning platforms. However, problems in the implementation of E-learning with Learning Management Systems (LMS) in the universities can cause students to be unsatisfied. This study examined the critical factors affecting student satisfaction with E-learning and what the students experience and perceive when using Moodle as part of their blended learning in a computer literacy course at a funded University in Turkey. A questionnaire was given to 452 students. Four factors were found to be significant in the research model after an exploratory factor analysis. The study also used structural equation modeling (SEM) for data analysis. The results showed that these 4 factors were learner attitude toward computers, learner Internet self-efficacy, perceived usefulness, and perceived ease of use.
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